Case Studies
Connect external data to LLMs, no matter the source.
"Collaborating with Carbon has accelerated our ability to simplify and enhance the document ingestion process, which is crucial for our AI Agents to deliver specialized workflows to data practitioners. Their team's quick adaptation and enhancement of features have been instrumental in helping us deploy new capabilities for a Fortune 500 client, streamlining their access to critical data insights."
Brendon Geils
CEO, Athena Intelligence
Challenge
Prior to adopting Carbon, Athena Intelligence faced several challenges:
Processing large volumes of unstructured data from various sources
Efficiently retrieving relevant information for analysis
Scaling data pipelines to meet growing usage demands
Solution
By integrating Carbon, Athena Intelligence addressed these challenges head-on:
Leveraging Unstructured Data at Scale
With Carbon's LLM model-agnostic data pipeline, Athena Intelligence can efficiently manage customer data across multiple document formats (PDF, DOCX, PPTX) and data sources (Google Drive, Dropbox, SharePoint) by streamlining ingestion, parsing, indexing, and file management.
Seamless Data Connector Integration
Athena Intelligence was able to streamline its process for integrating customer data by utilizing Carbon's ready-made components and SDKs for file upload, web scraping, third-party authentication, and file selection. This has allowed Athena’s engineers to focus their efforts on shipping customer-facing features instead of spending time and resources on building and maintaining expensive pipelines from scratch.
Efficient Information Retrieval
Carbon's built-in semantic and hybrid search capabilities allow Athena's customers to perform global searches across all uploaded documents, and chat with specific documents to derive insights. Under the hood, Carbon continuously optimizes its search capabilities for both speed and accuracy. It achieves blazing-fast performance and highly relevant results by leveraging advanced techniques such as binary quantization and reciprocal rank fusion.
Scalability and Reliability
With Carbon's auto-scaling capabilities and 99.995% SLAs, Athena Intelligence ensured its data pipeline could handle increasing demand from enterprises without compromising on reliability or performance. Carbon's SOC 2 Type II and GDPR compliance further bolsters Athena's commitment to data security.
Conclusion
By leveraging Carbon's universal retrieval engine, Athena Intelligence achieved significant results:
Decreased time to market for document search by 6 weeks
Added 10 third-party customer integrations in a single week
Athena Intelligence's integration of Carbon's universal retrieval engine has been a game-changer for the company. It has allowed Athena to unlock valuable insights from unstructured data, automate complex tasks, and scale its offerings to meet growing customer demands. With Carbon, Athena Intelligence is well-positioned to continue innovating and achieving its vision of building artificial employees for all companies.
