Case Studies
Connect external data to LLMs, no matter the source.
"Carbon has massively simplified major parts of our RAG system here at Opinly. Their service has been a game-changer for our efficiency."
Kieron McKenna
Co-Founder
Opinly
Challenge
One of the main challenges Opinly faced was extracting content from diverse web sources for comprehensive competitor analysis. Carbon's unified API provided a solution by enabling Opinly to streamline content extraction across websites, even those with complex interactive Javascript content and multiple levels of navigation. This allowed Opinly to retrieve standardized content with relevant metadata from various web sources.
To provide fast and accurate search results, Opinly leveraged Carbon's advanced indexing technology, which generates both sparse and dense vector embeddings. This enabled a hybrid search approach that, combined with Opinly's advanced filtering, provided customers with granular control over their search results. By utilizing Carbon's embedding generation and retrieval capabilities, Opinly optimized its search functionality for maximum efficiency and relevance.
Solution
The integration of Carbon's universal retrieval engine into Opinly's platform was a smooth and efficient process. Carbon's well-documented API and exceptional service made it easy for Opinly's development team to connect, index, and search through a wide range of web-based content sources, including competitor websites, user feedback forums, and pricing databases.
Key Benefits
Streamlined content management: Carbon has simplified Opinly's content management process, enabling them to efficiently retrieve and analyze data from multiple sources and formats.
Enhanced search capabilities: Carbon's built-in hybrid search provides Opinly's customers with fast, accurate, and customizable search results, allowing them to access the most relevant insights quickly.
Automated competitor analysis: By leveraging Carbon's web connector, Opinly has automated the process of tracking competitor pricing, features, and user feedback, saving their customers valuable time and resources.
Data-driven decision-making: With access to comprehensive and up-to-date competitor insights, Opinly's customers can make informed, data-driven decisions to improve their products, pricing strategies, and market positioning.
Conclusion
Since integrating Carbon's universal retrieval engine, Opinly has experienced a notable improvement in the quality and depth of insights provided to their customers. The enhanced search capabilities allow users to quickly access the most relevant information, enabling them to make informed decisions about product improvements, pricing strategies, and feature development.
The automated competitor analysis features, powered by Carbon's data connectors, have significantly reduced the time and resources Opinly's customers previously spent on manual research. Real-time notifications on pricing changes, feature updates, and user feedback enable Opinly's customers to quickly adapt to market trends and maintain a competitive edge.
The integration of Carbon's universal retrieval engine into Opinly's platform has revolutionized the way Opinly delivers competitor insights to their customers. By leveraging Carbon's powerful data connectors, advanced search capabilities, and streamlined content management, Opinly has been able to provide significant value to their users. This successful partnership demonstrates the immense potential of combining innovative SaaS solutions with robust data retrieval technologies to drive business success in today's competitive landscape.
